Inside Sales/Customer Service Representative Community, Social Services & Nonprofit - Ludowici, GA at Geebo

Inside Sales/Customer Service Representative

2.
9 Ludowici, GA Ludowici, GA Full-time Full-time From $40,000 a year From $40,000 a year 5 days ago 5 days ago 5 days ago Inside Sales Representative Job Description Overview Are you interested in a job that combines customer service with sales? As an Inside Sales Representative, your primary goal is to generate revenue by reaching out to potential customers via phone or email.
You'll be responsible for identifying customer needs and presenting solutions that meet those needs, all while providing superior customer service.
Responsibilities Your typical day might involve:
Outbound Communication:
Making dozens of outbound calls to potential customers.
Email and Chat Interaction:
Responding to emails or chat messages promptly.
Lead Follow-Up:
Following up with leads and nurturing relationships.
Research and Outreach:
Conducting research to identify potential customers and educating them on products or services offered.
Proposal Development:
Collaborating with the sales team to develop proposals, negotiate sales contracts, and close deals.
Account Management:
Managing customer accounts, providing ongoing assistance, and identifying opportunities for upselling or cross-selling.
Problem-Solving:
Responding to customer inquiries, addressing complaints, and providing product or service recommendations.
Data Management:
Utilizing CRM software tools to maintain accurate records, analyze sales data, and forecast future revenue.
Market Awareness:
Staying up-to-date on industry trends and competitive offerings, providing feedback to management on customer preferences and needs.
Relationship Building:
Developing and maintaining positive relationships with customers through regular communication and follow-up.
Product Knowledge:
Maintaining extensive knowledge of the product or service line and effectively communicating it to customers.
Collaboration:
Working collaboratively with other departments and stakeholders to ensure customer satisfaction and meet sales goals.
Experience and Education Requirements To excel in this role, you'll need:
Education:
High school diploma required, associates degree preferred.
Experience:
Prior experience in sales, customer service, or a related field.
Skills:
Excellent communication, organizational, and problem-solving skills.
If you're passionate about helping customers and thrive in a fast-paced environment, an Inside Sales Representative job might be just what you're looking for! Located in our office in Ludowici, GA Base salary
commission Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Supplemental pay types:
Commission pay Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Ludowici, GA:
Relocate before starting work (Required) Work Location:
In person Overview.
Estimated Salary: $20 to $28 per hour based on qualifications.

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